Privacy Policy

Last updated: February 2026

Introduction

PianoViz (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service at pianoviz.com.

Information We Collect

Information you provide:

  • Email address (when making a purchase via Stripe)
  • Audio or MIDI files you upload (temporarily stored for processing)

Information collected automatically:

  • IP address (for rate limiting and security)
  • Browser type and device information

How We Use Your Information

We use your information to:

  • Process your payments via Stripe
  • Generate your piano roll videos
  • Prevent abuse and ensure service security
  • Comply with legal obligations

Data Storage and Retention

  • Uploaded files: Deleted automatically after 24 hours
  • Generated videos: Deleted automatically after 24 hours
  • Payment information: Handled entirely by Stripe (we don't store card details)

Third-Party Services

We use the following third-party services:

  • Stripe: Payment processing (see Stripe's Privacy Policy)
  • Cloudflare: Hosting and CDN
  • Vercel: Website hosting
  • Modal: AI processing

Your Rights (GDPR)

If you are in the European Union, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Object to processing
  • Data portability

To exercise these rights, contact us at: contact@pianoviz.com

Cookies

We use minimal cookies necessary for the service to function. We do not use tracking or advertising cookies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact

For any questions about this Privacy Policy, contact us at: contact@pianoviz.com